Policies

SHIPPING TERMS AND AGREEMENTS
100% SATISFACTION GUARANTEED
ALL PRICES ARE SUBJECT TO CHANGE WITHOUT NOTICE !!
MINIMUM ORDER REQUIREMENTS: $50.00
(ORDERS UNDER $50 ARE SUBJECT TO A $5.00 PROCESSING FEE)

BUYER POLICY: You may authorize up to 2 buyers in addition to you the business owner. The warehouse is a working warehouse, therefore all visitors to our wholesale warehouse must be 13 yrs. of age for their safty.

PACKAGE HANDLING FEES: MINIMUM HANDLING FEES ARE AS FOLLOWS: $3.00 PER BOX, $10.00 PER BARREL PLUS SHIPPING CHARGES
Pre-barreled merchandise are exempt.

SHIPPING: FOB NORTH CANTON, OHIO
We ship by only by UPS in the United States except Alaska and Hawaii. International shipping is sent by US Post Office or UPS, pending on customer request.

PROCESSING FEES: All orders under $50.00 are subject to a $5.00 processing fee. This fee will be added automatically when your proposed order does not meet our $50.00 purchasing requirement.

SPECIAL ORDER POLICY: All special orders require nonrefundable deposits. Deposit percentage is determined by the size of the order. 50% deposits are not unusual. All export special orders require full payment before processing. Call for details.

RETURN POLICY: You must call within 10 days of receiving your shipment for RETURN (RTS) AUTHORIZATION. All merchandise must be returned in original condition, including packaged items. A prompt refund or credit will be issued.

RETURN TO STOCK FEES: ALL UNAUTHORIZED RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE!!! All merchandise ordered and requested held for shipping at later date and canceled is subject to standard RTS (Return to Stock ) fees, 20%.

OVERSEAS ORDERS: All overseas purchases must be prepaid. Please do not send any credit card information via E-mail. You can Fax your card information with signature to our office. Overseas accounts may also elect to purchase via Bank Wire. Simply place your order via Fax or E-mail we will respond with merchandise and shipping invoices totals and information. All overseas special orders require minimum 50% deposits and full payment before export date. NO EXCEPTIONS

SERVICE CHARGES: All incoming wire transfers are subject to a $25 FEE, 10% surcharge for Hi-grading above single unit price, all refused COD's will be billed for shipping and handling fees.

CREDIT AND CHECK WARNINGS: All customers are responsible for all fees and charges for past due accounts. Fees include and not limited to collection, attorney, prosecution, INTEREST (2% monthly), and handling fees. All RETURNED CHECKS are subject to a $30.00 FEE. To avoid prosecution, return checks are to be handled promptly. Credit applications available right click here and save file. Open using Acrobat Reader.